Shipping Policy
At Majestic Masterpiece, every order is handled with care and precision.
- Orders are processed within 1–3 business days after confirmation.
- Shipping timelines vary based on location and are typically 3–7 business days within India.
- International shipping timelines and charges are calculated at checkout.
- Once shipped, tracking details will be shared via email or SMS.
We partner with trusted logistics providers to ensure your order arrives safely and on time.
Returns & Exchanges
We take pride in the craftsmanship of our products. If your purchase does not meet expectations, we offer a simple return process.
- Returns or exchanges are accepted within 7 days of delivery.
- Products must be unused, in original condition, with tags and packaging intact.
- Customized or personalized items are not eligible for return or exchange.
To initiate a return or exchange, please contact our support team with your order details.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect product:
- Notify us within 48 hours of delivery.
- Share clear images or a video of the product and packaging.
We will arrange a replacement or refund after verification.
Refunds
- Approved refunds will be processed within 5–7 business days.
- Refunds will be issued to the original payment method.
- Shipping charges (if any) are non-refundable unless the error is on our part.
Cancellations
Orders can be cancelled within 12 hours of placing the order.
Once an order is shipped, cancellation is not possible.
Contact Us
For any shipping or return-related queries, please reach out to:
Majestic Masterpiece
📧 Email: [your email]
📞 Phone: [your contact number]